At Spark Holidays Pvt Ltd, we are committed to ensuring a fair and transparent refund process. Our refund policy outlines the terms and conditions under which customers may be eligible for a refund. Please review the details carefully before making a booking.
Refund Policy
- Refunds will be processed within 10-15 business days from the date of request.
- Refunds will be made using the same payment method used for booking.
- Certain services, such as airline tickets, hotel bookings, and customized packages, may be non-refundable as per third-party policies.
- If refund is applicable, the amount will be refunded after deducting applicable service charges.
- If payment was made via credit card, the refund will be processed back to the same credit card account.
- In cases where the refund is delayed beyond the specified period, customers may contact our support team for assistance.
Amendment Policy
- Any amendments to the booking (such as date changes, destination changes or modifications) will be subject to availability and additional charges.
- Requests for amendments must be made at least 15 days prior to the departure date.
- Some amendments may not be permitted due to supplier restrictions.
Special Terms for Flight and Hotel Bookings
- Flight changes are subject to airline policies, and additional fees may apply.
- Hotel changes depend on the specific property’s policy and seasonality.
- Non-refundable hotel and airline bookings cannot be changed once confirmed.
How to request a refund?
- To request a refund, please contact us at +91 98735 91551 or email us at delhi@sparkholidays.com with your booking reference number.
- Written confirmation of the refund request will be provided along with applicable charges.
- For refund status inquiries, customers can email or call our support team for updates.
Contact Us
For any queries regarding refunds or amendments, please contact us:
- Phone: +91 98735 91551
- Email: delhi@sparkholidays.com
- Website: www.sparkholidays.com
We appreciate your understanding and cooperation. Thank you for choosing Spark Holidays Pvt Ltd for your travel needs!
